Privacy Policy

GigWise Active Tracker ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account, we collect:

• Username: Your chosen display name
• Full Name: Your real name (for sending rewards)
• Email Address: For account recovery, notifications, and reward delivery
• Password: Securely hashed and stored
• Platform Preference: Your primary gig platform (DoorDash, Uber Eats, Grubhub)

1.2 Location Data

The Service requires access to your device's GPS location while you are "active." We collect:

• Real-Time Location: Latitude and longitude coordinates
• Blurred Location: We apply random offset (blur) to your exact location before sharing with other users for privacy
• Location History: We store your movement data to calculate distance traveled and Gig Points
• Ghost Mode: Your location remains visible for 10 minutes after deactivation to prevent cheating

Note: Location data is ONLY collected when you are actively using the Service with tracking enabled. You can stop location sharing at any time by deactivating tracking in the app.

1.3 Payment Information

We use Stripe to process subscription payments. We do NOT store your credit card information on our servers. Stripe collects and processes payment data securely. Please review Stripe's Privacy Policy at https://stripe.com/privacy.

1.4 Usage Data

We automatically collect:

• Device information (model, operating system, browser type)
• IP address and approximate location (derived from IP)
• App usage statistics (session duration, features used)
• Gig Points activity (earned, redeemed, mission completion)
• Crash reports and error logs

1.5 Cookies & Tracking Technologies

We use cookies, local storage, and similar technologies to maintain your session, remember preferences, and improve the Service. You can disable cookies in your browser settings, but this may limit functionality.

2. How We Use Your Information

We use your information to:

• Provide and operate the Service (heatmaps, location sharing, real-time tracking)
• Process subscriptions and payments
• Calculate and award Gig Points, missions, and rewards
• Send rewards to your email address
• Authenticate your account and prevent fraud
• Display leaderboards and user rankings
• Improve the Service through analytics and user feedback
• Send important notifications (trial expiration, subscription changes, security alerts)
• Enforce our Terms of Service and prevent abuse
• Comply with legal obligations

3. How We Share Your Information

3.1 With Other Users

Your blurred location and username are visible to other active users on the heatmap. Your exact GPS coordinates are NEVER shared publicly. Leaderboards display your username, rank, and Gig Points.

3.2 With Service Providers

We share data with third-party service providers who help us operate the Service:

• Stripe: Payment processing
• MongoDB Atlas: Database hosting
• Cloud hosting providers: Infrastructure and servers
• Analytics tools: Service improvement

These providers are contractually obligated to protect your data and only use it to provide services to us.

3.3 For Legal Compliance

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• Investigations of fraud, abuse, or Terms violations
• Protection of our rights, property, or safety (or that of others)

3.4 Business Transfers

If GigWise is acquired, merged, or sells assets, your information may be transferred to the acquiring entity. You will be notified via email of any such change in ownership.

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide the Service
• Required to comply with legal obligations
• Necessary to resolve disputes or enforce our Terms

If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law (e.g., tax records, fraud prevention).

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a machine-readable format
• Opt-Out: Stop receiving marketing emails (unsubscribe links provided)
• Restrict Processing: Limit how we use your data
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@gigwise.life. We will respond within 30 days.

6. Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure password hashing (bcrypt)
• Regular security audits and vulnerability testing
• Access controls and authentication
• Monitoring for suspicious activity

However, no system is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

7. Children's Privacy

The Service is NOT intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately. If you believe a child has used the Service, please contact us at privacy@gigwise.life.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our servers or service providers are located. These countries may have different data protection laws than your country of residence. By using the Service, you consent to the transfer of your information to these locations.

9. Third-Party Links

The Service may contain links to third-party websites or services (e.g., Stripe, social media). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Know what personal information we collect, use, and share
• Request deletion of your personal information
• Opt-out of the "sale" of your personal information (we do NOT sell your data)
• Non-discrimination for exercising your privacy rights

To submit a CCPA request, email privacy@gigwise.life with "CCPA Request" in the subject line.

11. GDPR (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Access, rectify, or erase your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

We process your data based on the following legal bases: contract performance (providing the Service), consent (location tracking), and legitimate interests (fraud prevention, analytics).

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: